1. Acceptance of Terms

When you visit our website, register for a program, or use any of our resources, you're entering into a binding agreement with velixorane. This agreement includes these Terms of Use, our Privacy Policy, and any additional guidelines we provide for specific programs or services.

We update these terms occasionally to reflect changes in our services or legal requirements. The date at the top shows when we last made changes. If we make significant updates, we'll notify you through email or a notice on our website.

2. Services Overview

velixorane provides educational resources and programs focused on money mindset development. Our services include online learning materials, interactive workshops, community forums, and personalized coaching sessions (where applicable).

2.1 Educational Nature

Everything we offer is educational. We're not providing financial advice, and we're not licensed financial advisors. Our programs help you develop healthier relationships with money through mindset work and practical exercises.

2.2 Program Enrollment

When you enroll in any velixorane program, you're committing to participate according to the program guidelines. Most of our comprehensive programs begin in late 2025 or early 2026, giving you time to prepare and set realistic expectations.

3. User Responsibilities

You're responsible for how you use our website and services. Here's what we expect:

• Provide accurate information when creating an account or registering for programs
• Keep your login credentials secure and don't share them with others
• Respect other community members and maintain a supportive environment
• Use our content for personal educational purposes only
• Don't reproduce, distribute, or sell our materials without written permission
• Follow Australian laws and regulations in your use of our services

3.1 Prohibited Activities

Some things are off-limits. You can't use our platform to:

• Harass, threaten, or harm other users
• Share content that's illegal, offensive, or infringes on others' rights
• Attempt to hack, disrupt, or compromise our systems
• Scrape or copy our content using automated tools
• Impersonate velixorane staff or other users
• Promote other products or services without our permission

4. Intellectual Property Rights

All content on velixorane.com belongs to us or our licensors. This includes text, images, videos, course materials, worksheets, and any other resources we provide.

4.1 Your License to Use Content

When you enroll in a program, we grant you a personal, non-transferable license to access and use the program materials for your own learning. You can download materials for offline use, but you can't share them with others or post them publicly.

4.2 User-Generated Content

If you post comments, share insights in forums, or submit exercises, you retain ownership of that content. However, you grant us a license to use, display, and share your contributions within our platform and marketing materials. We won't use your personal stories without asking first.

5. Payment Terms

Our paid programs require upfront payment or enrollment in a payment plan, depending on the program structure.

5.1 Pricing and Fees

All prices are listed in Australian dollars (AUD) and include GST where applicable. We reserve the right to change pricing for future programs, but your rate is locked in once you complete enrollment.

5.2 Refund Policy

We offer a 14-day satisfaction guarantee for most programs. If you're not happy within the first two weeks and haven't accessed more than 20% of the program materials, you can request a full refund. After that period, refunds are handled on a case-by-case basis.

6. Privacy and Data Protection

We take your privacy seriously. Our Privacy Policy explains how we collect, use, and protect your information. By using our services, you consent to our data practices as described in that policy.

6.1 Communication Preferences

When you create an account, you'll receive emails about your program, important updates, and occasional educational content. You can adjust your preferences anytime, though we'll still send essential account-related messages.

7. Disclaimers and Limitations

7.1 No Guarantees

We're committed to providing valuable education, but we can't guarantee specific results. Your progress depends on many factors, including your effort, existing beliefs, and personal circumstances. We don't promise that you'll achieve certain financial outcomes or that your relationship with money will change in predictable ways.

7.2 Service Availability

We work hard to keep our platform running smoothly, but we can't guarantee uninterrupted access. Occasionally, we need to perform maintenance or address technical issues. We'll notify you about planned downtime when possible.

7.3 Third-Party Links

Our website might link to external resources or tools we think are helpful. We're not responsible for the content, accuracy, or practices of these third-party sites. Use them at your own discretion.

8. Limitation of Liability

To the fullest extent permitted by Australian law, velixorane and its directors, employees, and partners aren't liable for any indirect, incidental, or consequential damages arising from your use of our services.

This includes loss of profits, data, or opportunities, even if we've been advised of the possibility. Our total liability to you for any claims related to our services is limited to the amount you've paid us in the twelve months before the claim.

Some jurisdictions don't allow certain liability limitations, so parts of this section might not apply to you.

9. Termination

9.1 Your Right to Leave

You can close your account anytime by emailing us at contact@velixorane.com. After closure, you'll lose access to program materials, though you'll still be bound by these terms regarding confidentiality and intellectual property.

9.2 Our Right to Terminate

We reserve the right to suspend or terminate your access if you violate these terms or engage in behavior that harms our community. We'll usually warn you first, but we might act immediately in serious cases.

10. Dispute Resolution

If something goes wrong, let's talk about it first. Contact us at contact@velixorane.com, and we'll work to resolve the issue informally.

10.1 Governing Law

These terms are governed by the laws of Western Australia. Any disputes that can't be resolved through discussion will be handled in the courts of Western Australia.

10.2 Mediation

Before pursuing legal action, both parties agree to attempt mediation through a mutually agreed mediator. This requirement doesn't prevent either party from seeking urgent injunctive relief when necessary.

11. General Provisions

11.1 Entire Agreement

These Terms of Use, together with our Privacy Policy and any program-specific agreements, constitute the entire agreement between you and velixorane. They replace any previous agreements or understandings.

11.2 Severability

If any provision of these terms is found to be unenforceable, the remaining provisions continue in full effect. The unenforceable provision will be modified to reflect the parties' intentions as closely as possible.

11.3 Waiver

Our failure to enforce any right or provision doesn't constitute a waiver of that right. We can still enforce it later.

11.4 Assignment

You can't transfer your rights under these terms to anyone else without our written consent. We can assign our rights and obligations to another entity, particularly if we're acquired or merge with another company.

12. Changes to Services

We're constantly improving our programs and platform. We might add new features, modify existing ones, or discontinue certain services. We'll notify enrolled students about significant changes that affect their programs.

For future programs, we reserve the right to update curriculum, change formats, or adjust delivery methods to provide better learning experiences.